We are committed to protecting the privacy and security of your health information. This policy outlines how we comply with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality of your Protected Health Information (PHI).
1. Patient Rights
As a patient, you have the right to:
- Access and request copies of your medical records.
- Request corrections to your records if they are incomplete or inaccurate.
- Request restrictions on how your health information is used or shared.
- Obtain a list of disclosures of your PHI.
- Request confidential communication methods (e.g., phone, email, mail).
- File a complaint if you believe your privacy rights have been violated.
2. How We Use and Disclose Your Information
We may use or share your PHI in the following ways:
- For Treatment: To provide, coordinate, or manage your healthcare.
- For Payment: To bill and collect payment from insurance companies or other entities.
- For Healthcare Operations: To improve services, train staff, and ensure quality care.
- As Required by Law: We may disclose information when required by federal, state, or local law.
We will not sell or use your information for marketing purposes without your written authorization.
3. How We Protect Your Information
We implement strict safeguards to protect your PHI, including:
- Secure electronic medical record systems.
- Restricted access to authorized personnel only.
- Confidential disposal of medical records.
- Encryption for electronic communications when applicable.
4. Confidentiality of Communications
To protect your privacy, we may communicate with you via phone, email, or mail based on your preferences. If you have specific requests for communication, please inform us.
5. Reporting a Privacy Concern
If you have questions or concerns regarding our HIPAA policy or believe your privacy rights have been violated, please contact:
Chong Medicine
Info@chongmedicine.com
You also have the right to file a complaint with the U.S. Department of Health & Human Services at www.hhs.gov/hipaa. Your care will not be affected by filing a complaint.
6. Policy Updates
We may update this policy as needed to comply with HIPAA regulations. The latest version will always be available in our clinic and upon request.